Returns and Refunds Policy
Thank you for shopping at ATLANOVA.
If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
Before you return a product, please make sure that:
- The product was purchased within the last 60 days.
- You have the receipt or proof of purchase.
- You obtained a Return Merchandise Number (RMN) from us.
To obtain a Return Merchandise Number (RMN), contact us via Email: [email protected]
Send the product with the receipt or proof of purchase and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
2020 86th St. Suite 101
Brooklyn, NY 11214
Shipping charges incurred in connection with the return of a product are refundable.
If you received a damaged product, please notify us immediately for assistance.
Sale items can be refunded.
We do not issue refunds for digital products once the order is confirmed and the product is sent. We recommend contacting us for assistance if you experience any issues receiving our products.
If you have any questions about our Returns and Refunds Policy, please email us at [email protected].